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Last Update: 26 03 2017
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BDA ServicesBDA Services

BDA AUDITORIUM 



This modern auditorium is suitable for various functions such as lectures,seminars, etc, which can accommodate approximately 400 persons. It is fully air-conditioned and equipped with audio-visual equipment and lighting. For enquiries or booking contact our Public Affairs Section at 086-332011.

BUSINESS LICENSES 

We issue various business licenses under the Local Authority Ordinance 1996 and other by-laws. For enquiries please call our Licensing Unit at 086-332662.


COMMENTS AND COMPLAINTS HANDLING

 

Through our 2 Hotlines, we receive and investigate comments and complaints from the public regarding our services. We also entertain written comments and complaints and ensure speedy reply to all issues raised. The Hotlines are 086-332277 and 086 337700. We also organise Meet-the Customers-Day (Hari Bertemu Pelanggan) at reqular intervals.The public can also make online complaint thru Sistem Talikhidmat

DOMESTIC REFUSE COLLECTION 

Domestic refuse are collected 2 times a week from residential premises and daily in commercial areas. Refuse collected are normal domestic wastes not including garden or commercial wastes. For enquiries on other related services , call our Hotlines at 086-332277 and 086 337700 or Scavenging Unit at 086-332662 (ext no. 318).

DRAINAGE MAINTENANCE 

Drains in Bintulu are mostly maintained by our Contractors. For drain repairs, blockage or desilting, call our Hotline at 086-332277 and 086 337700.

PUBLIC LIBRARIES 

The public libraries at Bintulu, Kidurong, Tatau and Sebauh are owned and managed by BDA. The Bintulu Library is new and modern, which provides the most advanced facilities and e-services (http://www.librarynet.com.my). At the moment it houses a collection of over 100,000 books. Besides being open to the general public, the library offers readers membership, internet surfing services and children's activities. The library is open from 9:00 a.m. until 8:00 p.m. everyday except on Sundays where it opens until 12:30 p.m. It closes on public holidays. For enquiries, call 086-331812 or 332537. Fax 086-339826. e-mail : bdalib@bda.gov.my

ROAD MAINTENANCE 

Road maintenance includes patching, sealing and road lining. Contact our Hotline or Road Maintenance Unit at 086-332662.

SBBS COUNTER (PERBINDA OFFICE)

Ground Floor (Room 002), Municipal Services Building (PERBINDA), Jalan Sultan Iskandar, 97000 Bintulu
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Various payments that can be made at this counter are rates assessment bills, BDA licence fees, firearms licences, compound fees, Over-parking compound fees and LAKU, SESCO & TELEKOM bills (which are not overdue). Cash, cheques and credit card payments are accepted. Customer can also make online payment thru PaybillsMalaysia website.

SPORTS AND RECREATIONAL FACILITIES 

For information on booking and rental of our various sports, recreational and other facilities such as football fields, badminton, squash, ping pong tables, table & chairs for functions, tennis courts, gym facilities, and community halls. Contact our Sports and Recreation Unit at 086-332662 extn. 124 or 125 and the Kidurong Sports Centre (Pusat Sukan Kidurong) 086-252939.

Other Services provided are:

  • Grasscutting
  • Fogging
  • Landscape Beautification & Maintenance
  • Desludging
  • Potted plants rental
  • Stray Dogs
  • Processing Application for approval of kampong house building plan
  • Processing various type of licences (application/renewal/cancellation)
  • Attend public complaints on nuisance
  • Attend public complaints on food quality control
  • Road and drain maintenance
  • Sewage
  • Parking
  • Public Health
  • Maintenance of Social & Recreational facilities